Merrill Warkentin's Research Publications

Previously, Professor Warkentin was the Joseph G. Riesman Research Professor in the College of Business Administration at Northeastern University in Boston, where he was also the MIS Coordinator for the College of Business and the Founder and Director of the graduate and undergraduate eCommerce programs for University College at NEU. He has also taught at George Mason University, Bryant University, the Army Logistics Management College, and Doane College.

One focus of his research includes managerial and technological strategies for success in eBusiness. He has evaluated information infrastructures for knowledge creation and customer intimacy utilizing data mining and intelligent agent technologies. He has also explored mCommerce (mobile commerce) issues and standards, process integration through eServices, and customer profiling in eCommerce. His work has appeared in several eCommerce and IT journals and books, and he is the co-author or editor of two eCommerce books in 2002.

Another area of his research is computer-mediated communication systems (CMCS) and virtual teams. He is primarily interested in information exchange between virtual team members and the relationships between virtual team design, team member perceptions of process and success, and actual performance metrics. He is currently conducting research designed to understand the enhancement virtual teams relationships over time, and to explore the role of Instant Messaging (IM) technologies in facilitating internal collaboration and external communication activities.

Dr. Warkentin also conducts research in the area of computer security, exploring managerial perceptions of IT security threats, the use of intelligent agents for system security, alternative user authentication processes, and IT security governance structures. Dr. Warkentin has also developed methodologies for conducting knowledge engineering, the process of building knowledge-based expert systems. His primary interest in this area is innovative techniques for conducting knowledge acquisition and requirements analysis.

Please note that this list of publications may not always be up-to-date.
For a more careful accounting of my research publications, please visit my MSU page.

Index of Merrill Warkentin's Publications by Subject

• Electronic Commerce and the Web
• Virtual Teams and Computer-Mediated Communications Systems (Groupware)
• Information Resources Management and System Security Management
• AI, Expert Systems, Knowledge Engineering, and DSS
• Other Research

Electronic Commerce and the Web

"A Synthesis and Analysis of Behavioral and Policy Issues in Electronic Marketing Communication,"

in Krishnamurthy, Sandeep (Ed.), Contemporary Research in E-Marketing: Volume Two, Idea Group Publishing, 2005. (with Robert C. Moore and Melissa Moore)

"Cultural Diversity and Trust in IT Adoption: A Comparison of Potential e-Voters in the USA and South Africa,"

Journal of Global Information Management, Vol. 13, No. 1, Jan-Mar 2005, pp. 54-78. (with David Gefen, Gregory M. Rose, and Paul A. Pavlou)

"Motivation and Search Intensity: An Investigation of Online Consumer Search Behavior,"

Chapter VII (pp. 127-142) in Mahmood, M. Adam (Ed.), Advanced Topics in End user Computing, Volume III, Hershey, PA: IRM Press, 2005, ISBN 1-59140-257-3. (with Jason E. Lueg and Robert S. Moore)

“The Consumer Online Trust Construct: A Web Merchant Practitioner Perspective,”

Proceedings of the 2004 Southern Association of Information Systems (SAIS), Savannah, GA: February 2004. (with Allen C. Johnston)

"Patient Health Information Search: An Exploratory Model of Web-Based Search Behavior,"

Journal of End User Computing, Vol. 15, No. 4, October-December 2003, 49-61 (with Jason E. Lueg and Robert S. Moore)

"Continuous Demand Chain Management: A Downstream Business Model for E-Commerce,"

Chapter XIII (pp. 163-182) in Mariga, Julie (Ed). Managing E-Commerce and Mobile Computing Technologies. Hershey, PA: IRM Press, 2003. ISBN 1-931777-46-2. (with Akhilesh Bajaj)

"e-Government Adoption,"

Proceedings of the AIS 2002 Americas Conference on Information Systems (AMCIS), pp. 569-576, Dallas, TX, August 2002. (with David Gefen, Paul A. Pavlou, and Gregory M. Rose)

"Encouraging Citizen Adoption of eGovernment by Building Trust",

Electronic Markets: the International Journal of Electronic Commerce & Business Media, Volume 12, Number 3, Summer 2002 (with David Gefen, Pavlos Pavlou, and Greg Rose)

"Information Everywhere",

Information Systems Management, Winter 2002, Volume 19, Issue 1, pp. 8-13. (with Peter Tarasewich)

"Issues in Mobile E-Commerce,"

Communications of the AIS, 2002, Volume 3, Article 3, pp. 41-64. (with Peter Tarasewich and Robert C. Nickerson)

"Past, Present, and Future of Decision Support Technology",

Decision Support Systems , vol. 33(2), 2002, pp. 111-126. (with J.P. Shim, James F. Courtney, Daniel J. Power, Ramesh Sharda, and Christer Carlsson)

Electronic Commerce 2002: A Managerial Perspective

Upper Saddle River, NJ: Prentice-Hall, 2002. (with Efraim Turban, et al.)

Business to Business Electronic Commerce: Challenges and Solutions,

Hershey, PA: Idea Group Publishing, 2002 (Ed.).

"The Next Big Thing in eCommerce"

Decision Line, Volume 32(1), December / January 2001, pp. 7-10.

"The On-Demand Delivery Services Model for eCommerce,"

Managing Business with Electronic Commerce: Issues and Trends, edited by Aryya Gangopadhyay, Hershey, PA: Idea Group Publishing, 2002, (with Akhilesh Bajaj).

"Bricks to Clicks, and Back Again"

Northeastern University Magazine, Volume 26, Number 4, March 2001, pp. 14-15.

"eKnowledge Networks for Inter-Organizational Collaborative eBusiness",

Logistics Information Management, Vol. 14, No. 1/2, March 2001, pp. 149-162 (with Vijayan Sugumaran and Ravi Bapna).

"The Role of Mass Customization in Enhancing Supply Chain Relationships in B2C E-Commerce Markets,"

Journal of Electronic Commerce Research, Vol. 1, No. 2, 2000, pp. 45-52 (with Ravi Bapna and Vijayan Sugumaran).

"Issues in Wireless E-Commerce,"

ACM SIGEcom Exchanges, Issue 1.1, August 2000, pp. 19-25. (with Peter Tarasewich)

"Intelligent Agents for Electronic Commerce: Trends and Future Impact on Business Models and Markets,"

Chapter 7 in Rahman, Syed Mahbubur and Robert J. Bignall (Eds.), Internet Commerce and Software Agents: Cases, Technologies and Opportunities, Hershey, PA: Idea Group Publishing, 2001, (with Vijayan Sugumaran and Ravi Bapna), pp. 101-120.

"Intelligent Decision Support for eCommerce,"

Proceedings of the 2000 Annual National Conference of the Decision Sciences Institute (with Ravi Bapna and Vijayan Sugumaran).

"Intelligent Agent-Based Data Mining in Electronic Markets,"

Proceedings of the 2000 Annual AIS Americas Conference on Information Systems (AMCIS) (AMCIS) (with Ravi Bapna), pp. 311-313.

"An Investigation into Online Grocer Selection Criteria,"

Proceedings of the 2000 Annual Northeast Conference of the Decision Sciences Institute, (with Akhilesh Bajaj), pp.155-157.

"An Exploration of a World Wide Web-based Conference System for Supporting Virtual Teams Engaged in Asynchronous Collaborative Tasks,"

Proceedings of the 1999 Annual International Conference of the Decision Sciences Institute,

(with Lutfus Sayeed and Ross Hightower), pp. 864-866.

"Role of Intelligent Software Agents in Electronic Commerce,"

Proceedings of the 1999 Annual Northeast Conference of the Decision Sciences Institute, (with Vijayan Sugumaran), pp.143-145.

"Protect Your Name! : Web Strategy Tip"

Tech New England, 1999.

"Competitive Advantage on the World Wide Web: A Webmaster’s Guide"

ACM Applied Computing Review, Vol. 3, No. 2, Fall 1995, pp. 25-32.

"Establishing a Web Site: Some Managerial Issues"

ACM SIGICE Bulletin 21:2, October 1995, pp. 14-18 (with Lutfus Sayeed).

"Policies And Standards For Digital Commerce On The World Wide Web"

Proceedings of the 1995 Annual National Conference of the Decision Sciences Institute (with Lutfus Sayeed), pp 721-723.

Virtual Teams and Computer-Mediated Communications Systems (Groupware)

"Empirical Investigation of Attractiveness of Tablet PCs to Mobile Professionals,"

Proceedings of the National Decision Sciences Institute (DSI) Annual Conference, pp. 3481-3486, Boston, MA, November 2004. (with Ernst Bekkering, Mark B. Schmidt, Allen Johnston, and Phillip Nelson)

"A Longitudinal Study of Information Exchange in Computer-Mediated and Face-to-Face Groups"

Proceedings of the 2001 Annual Conference of the Western Decision Sciences Institute, Winner of the "MIS Best Paper Award", (with Ross Hightower and Lutfus Sayeed).

"Training to Improve Virtual Team Communication,"

Information Systems Journal, Volume 9, Number 4, October 1999, pp. 271-289 (with Peggy Beranek).

"Information Exchange Effectiveness in CMCS Groups: A Longitudinal Study"

Proceedings of the 1999 Annual National Conference of the Decision Sciences Institute (with Lutfus Sayeed and Ross Hightower), pp 598-600.

"An Exploration of a World Wide Web-based Conference System for Supporting Virtual Teams Engaged in Asynchronous Collaborative Tasks,"

Proceedings of the 1999 Annual International Conference of the Decision Sciences Institute, (with Lutfus Sayeed and Ross Hightower), pp. 864-866.

"The Impact of Information Quality on Perceptions and Outcomes of Computer-Mediated Communication,"

Proceedings of the 1999 Annual Conference of the Association for Information Systems (AIS), (with Yang Lee), pp. 367-368.

"Virtual Teams Versus Face-to-Face Teams: An Exploratory Study of a Web-Based Conference System"

in Emerging Information Technologies (Kenneth E. Kendall, Ed.), (Chapter 10, pp. 241-262), Thousand Oaks, CA: SAGE Publications, Inc., 1999. (with Lutfus Sayeed and Ross Hightower), ISBN: 0-7619-1748-9.

"A Comparison of Information Exchange in Computer Mediated Remote and GPSS Groups"

Proceedings of the 1998 Annual National Conference of the Decision Sciences Institute (with Lutfus Sayeed and Ross Hightower), pp 598-600.

"Virtual Teams versus Face-to-Face Teams: An Exploratory Study of a Web-based Conference System"

Decision Sciences Journal, Vol 28, Number 4, Fall 1997 (with Lutfus Sayeed and Ross Hightower), pp. 975-996.

"Identifying Pedagogical Strategies for Teaching Virtual Team Skills"

Proceedings of the 1998 International Conference of the Information Resources Management Association (IRMA), (with Lutfus Sayeed and Ross Hightower).

"Information Exchange in Virtual Work Groups"

Chapter 11 (pp. 199-216) in The Virtual Workplace, Magid Igbaria and Margaret Tan (eds.), Hershey, PA: Idea Group Publishing, 1997 (with Ross Hightower, Lutfus Sayeed, and Roger McHaney). ISBN 1-878289-41-1.

"Web-Based Virtual Classroom Discussions and Remote Collaboration"

Proceedings of the 1996 Annual Conference of the Association for Information Systems , pp. 893-895 (with Lutfus Sayeed).

"Building Virtual Teams with Computer-Mediated Communication Systems,"

The Real Times, Volume 35, Number 2, October 1996, pp. 2-3.

Information Resources Management and System Security Management

Enterprise Information Systems Assurance and System Security: Managerial and Technical Issues

Co-Edited Book by Merrill Warkentin and Rayford B. Vaughn, 2006.

"A TAM Analysis of an Alternative High-Security User-Authentication Procedure,"

in Mahmood, M. Adam (Ed.), Advanced Topics in Organizational and End User Computing, Volume IV, Hershey, PA: IRM Press, 2005. (with Kimberly Davis and Ernst Bekkering)

"Malware and Anti-Virus Procedures,"

in Pagani, Margherita (Ed.), Encyclopedia of Multimedia Technology and Networking, Idea Group Publishing, 2005. (with Xin Luo)

"Building an Information Security Education Program,"

Proceedings of the 2004 Information Security Curriculum Development Conference (InfoSecCD 2004), Kennesaw, GA, September 2004. (with Rayford B. Vaughn and David A. Dampier)

"Introducing the Check-Off Password System (COPS): An Advancement in User Authentication Methods and Information Security,"

Journal of Organizational and End User Computing (formerly the Journal of End User Computing), (with Kimberly Davis and Ernst Bekkering), Volume 16, Number 3, July-Sept 2004, pp. 41-58.

"An Alternative Password Procedure: An Application of TAM,"

Proceedings of the 2003 National Decision Sciences Institute (DSI) Conference, November 2003, (with Ernst Bekkering and Kimberly Davis).

"A Longitudinal Comparison of Four Password Procedures,"

Proceedings of the 2003 Hawaii International Conference on Business, 13 pages, June 2003, (with Ernst Bekkering and Kimberly Davis).

"An XML-based Security Protocol for Semi-Autonomous Agents,"

Proceedings of the 2003 Annual International Conference of the Information Resources Management Association (IRMA), pp. 674-675, May 2003, (with Allen Johnston).

"Towards Powerful, User-Friendly Authentication: The Check-off Password System (“COPS”),"

Proceedings of the 2003 Annual International Conference of the Information Resources Management Association (IRMA), pp. 704-706, (with Ernst Bekkering and Kimberly Davis).

"Evaluating Executive Perceptions of IS Security Threats and Responses: A Post 9/11 Critique,"

IS OneWorld International Conference, (with Mark Schmidt), 2003.

"An Empirical Investigation of Implementation Factors for IT Tools in U.S. Courts"

Proceedings of the 1996 Annual National Conference of the Decision Sciences Institute (with Lutfus Sayeed), p. 638.

"Information System Security and Privacy" (Chapter 4, pp. 57-77)

"Emerging Information Technologies, Advances in Telematics" (Jay Liebowitz, Volume Coordinator)

Volume 3, Jarice Hanson, series editor, Norwood, NJ: Ablex Publishing, 1995 (ISBN 1-56750-118-4).

"Threats to Information Systems: Today's Reality, Yesterday's Understanding"

MIS Quarterly, Vol. 16, No. 2, pp. 173-186, June 1992 (with Karen D. Loch and Houston H. Carr).

"Integrating the Content and Process of Strategic MIS Planning with Competitive Strategy"

Decision Sciences Journal, Vol. 22, No. 5, pp. 953-984, Nov/Dec 1991 (with Sidhartha R. Das and Shaker A. Zahra).

"Why Won't Organizations Tell You About Computer Crime?"

Information Management Bulletin, Vol. 4, No. 1, February 1991 (with Karen D. Loch and Houston H. Carr).

"The Third Era of Computing: Knowledge Processing, (Managers, Organizations Need to Process Knowledge Better)"

Washington Technology, Vol. 2, No. 17, p. 8, 1987.

"Organizational Strategy and Strategic Planning for MIS: Linkages Within the Miles-Snow Types"

Proceedings of the 1989 Conference of the Southeast Decision Sciences Institute (with Sidhartha R. Das and Shaker A. Zahra) (winner of the SEDSI "Outstanding Achievement Award for the Best Theoretical/Empirical Research Paper").

"Environmental Uncertainty and its Impact on Strategic Information System Design"

Proceedings of the 1985 Annual National Conference of the American Institute of Decision Sciences (with Thomas H. Parker).

Artificial Intelligence;
Knowledge Engineering; Decision Support Systems

"Past, Present, and Future of Decision Support Technology",

Decision Support Systems , vol. 33(2), 2002, pp. 111-126.

(with J.P. Shim, James F. Courtney, Daniel J. Power, Ramesh Sharda, and Christer Carlsson).

"Design Guidelines for Achieving Synergy between Digital Multimedia and Artificial Intelligence"

Educational Multimedia and Hypermedia (Proceedings of ED-MEDIA 96 - World Conference on Educational Multimedia and Hypermedia), 1996, p. 816.

"A Field Ecology of Expert System Shell Users"

Journal of Intelligent Technologies, Vol. 8, No. 3, Winter 1995, pp. 95-103.

"Emerging Information Technologies for Knowledge Acquisition: A Critical Evaluation"

Proceedings of the 1995 Annual National Conference of the Decision Sciences Institute, pp 573-575.

"Digital Multimedia Interfaces: Improving the Accessibility of Decision Support Technology"

Proceedings of the 1995 Conference of the Northeast Decision Sciences Institute, pp. 215-217.

"Digital Multimedia Interfaces: Improving the Accessibility of Decision Support Technology"

Proceedings of the 1995 Conference of the Northeast Decision Sciences Institute, pp. 215-217 (nominated for the Robert W. Pearson Best Paper Award).

"A Low-Cost, High-Yield Intelligent Decision Support System for Navy Contract Termination Processing"

ACM Applied Computing Review, Vol. 3, No. 1, Summer 1995, pp. 27-30 (with Christopher K. Carlson & Stephen R. Ruth).

"AI in Business and Management: Law and Legal Applications"

PC AI, Vol. 8, No. 6, pp. 23-26, Nov/Dec 1994 (with Kimberly Davis, Jay Liebowitz, and Janet Zeide).

"Digital Multimedia's Synergistic Role in Knowledge Engineering: A Cross-Cultural Perspective"

HEURISTICS: The Journal of Knowledge Engineering and Technology, Vol. 7, No. 2, pp. 24-32, Summer/Fall 1994.

"AI in Business and Management: Accounting and Auditing"

PC AI, Vol. 8, No. 1, pp. 23-25, Jan/Feb 1994 (with Saeed J. Roohani).

"Assertors and Facilitators: A New Communication Paradigm for Knowledge Acquisition"

Proceedings of the 1994 Annual National Conference of the Decision Sciences Institute, pp. 787-789 (with Janice C. Sipior and Barin Nag).

"Intelligent System Validation and the Loebner Prize Competition"

Proceedings of the 1994 Conference of the Northeast Decision Sciences Institute, pp. 206-208.

"Can the Turing Test Provide a Realistic Framework for AI Testing?"

Proceedings of the Second World Congress on Expert Systems, pp. 405-410, January 1994 (with Johan P. du Plessis).

"AI in Business and Management: Customer Service"

PC AI, Vol. 7, No. 6, pp. 36-39, Nov/Dec 1993.

"Verbal Domain Knowledge Acquisition: Unplugging the Bottleneck"

HEURISTICS: The Journal of Knowledge Engineering and Technology, Vol. 6, No. 3, pp. 21-26, Fall 1993.

"Measuring Overall Returns on Investment for Expert Systems"

Proceedings of the 1993 Conference of the Northeast Decision Sciences Institute, pp. 166-168 (with Luvai Motiwalla, James Fairfield-Sonn, & Douglas McQuilkin).

"VP-Expert 3.0: A Fine Shell Improves with Age"

PC AI, Vol. 7, No. 5, pp. 33-37, Sep/Oct 1993 (with Joseph Schmuller).

"AI in Business and Management: Information Resource Management"

PC AI, Vol. 7, No. 2, pp. 35-37, Mar/Apr 1993 (with Paul Evans).

"Expert System Shell Use: Preliminary Findings of a Major Study"

Proceedings of the 1992 Conference of the Northeast Decision Sciences Institute, pp. 167-169 (with Stephen R. Ruth).

"AI in Business and Management: Human Resource Management"

PC AI, Vol. 6, No. 4, pp. 56-58, Jul/Aug 1992 (with Rodger Griffith).

"AI in Business and Management: Finance"

PC AI, Vol. 6, No. 3, pp. 31-34, May/Jun 1992 (with Gerald Hanweck).

"AI in Business and Management: Production and Operations Management"

PC AI, Vol. 6, No. 2, pp. 31-34, Mar/Apr 1992 (with Sidhartha R. Das).

"AI in Business and Management: Marketing"

PC AI, Vol. 6, No. 1, pp. 32-34, Jan/Feb 1992 (with Rajendra S. Sisodia).

"AI in Business and Management: An Overview"

PC AI, Vol. 5, No. 6, pp. 26-28, Nov/Dec 1991.

"A Knowledge-Based Expert System for Planning and Design of Agroforestry Systems"

Chapter 8 in Expert Systems in Developing Countries: Practice and Promise, (with P. K. R. Nair, Stephen R. Ruth, and Kristopher Sprague), Stephen R. Ruth and Chip Mann (eds.), Boulder, CO: Westview Press, 1991. ISBN 0-8133-8397-8.

"Knowledge Engineering: Creating Expert Systems for Crop Production Management in Egypt"

Chapter 7 in Expert Systems in Developing Countries: Practice and Promise, (with Ahmed Rafea and Stephen R. Ruth), Stephen R. Ruth and Chip Mann (eds.), Boulder, CO: Westview Press, 1991. ISBN0-8133-8397-8.

"An Expert System for Cucumber Production in Plastic Tunnels"

Proceedings of the First World Congress on Expert Systems, December 1991, pp. 909-916 (with Ahmed A. Rafea and Stephen R. Ruth).

"An Expert System for Tropical and Subtropical Agricultural Management"

Proceedings of the First World Congress on Expert Systems, December 1991, pp. 929-936 (with P.K.R. Nair and Stephen R. Ruth).

"Marketing and Expert Systems: Review, Synthesis, and Agenda"

Proceedings of the First World Congress on Expert Systems, December 1991, pp. 275-281 (with Rajendra S. Sisodia).

"Microcomputer-based Knowledge Engineering for the Government"

Proceedings of the 1991 Conference of the Southeast Decision Sciences Institute, p. 225.

"Forecasting Inventory Demand with A Rule-Based Expert System"

Proceedings of the 1990 Annual National Conference of the Decision Sciences Institute (with Sidhartha R. Das).

"A Knowledge-Based Expert System for Planning and Design of Agroforestry Systems"

Agroforestry Systems, Vol. 11, Issue 1, pp. 71-83, April 1990 (with P. K. R. Nair, Stephen R. Ruth, and Kristopher Sprague).

"Contract Termination Processing for Naval Supply Demand Review (SDR) Actions"

Proceedings of the Artificial Intelligence Applications for Military Logistics Symposium, The Logistics Directorate (J-4), DoD/JCS and the American Defense Preparedness Association, March 28-31, 1990, Williamsburg, VA (with Christopher K. Carlson, Stephen R. Ruth, and Jerry Zamer).

"Cultivating a Prototyping Approach to Expert Systems Development"

Expert Systems, Vol. 2, No. 3, pp. 37-42, Fall 1990 (with Kristopher G. Sprague, Stephen R. Ruth, and P.K.R. Nair, note editorial revision of authorship).

"Expert Systems in Pathology and Medicine"

Artificial Intelligence in Medicine, Vol. I, No. 2, pp. 79-85, June 1989 (with Sue Armas and Octavio A. Armas).

"A Contract Termination Processing Model for Naval Supply Demand Review (SDR) Actions"

(with Christopher K. Carlson, Stephen R. Ruth, and Jerry Zamer) in Cost Analysis Applications of Economics and Operations Research, T.R. Gulledge, Jr. and L.A. Litteral (eds.), New York: Springer-Verlag, 1989, pp. 34-44. ISBN 0-387-97048-7.

"A Micro-based Decision Support System (DSS) for Contract Termination Processing"

Proceedings of the 1989 Conference of the Northeast Decision Sciences Institute (with Christopher K. Carlson and Stephen R. Ruth).

"The Computer-Assisted Real Estate Market Analyst: A Knowledge-Based Real Estate Market Analyst"

Proceedings of the 1989 Conference of the Northeast Decision Sciences Institute (with William T. Holmes).

"Expert System Shells"

Decision Line, Vol. 19, No. 4, July 1988.

"The Knowledge-Based Information Presenter: An Intelligent DSS Interface"

Proceedings of the 1988 Annual National Conference of the Decision Sciences Institute.

"Teaching Expert Systems in Undergraduate MIS Curricula: A Practical Perspective"

Proceedings of the 1988 Annual National Conference of the Decision Sciences Institute (with Stephen R. Ruth).

"Knowledge Engineering Using STROBE: Structured Observation of the Expert's Environment"

Proceedings of the 1988 Annual National Conference of the Decision Sciences Institute (with Julie E. Kendall and Kenneth E. Kendall).

"Expert System Implementation: A Longitudinal Study"

OR and AI: Essentials to Productivity Enhancement -- Technology to Help Americans "Work Smarter" (Proceedings of the 1988 Symposium of the Washington Operations Research and Management Science Council), pp. 35-49 (with Stephen R. Ruth).

"A Contract Termination Processing Model for Naval Supply Demand Review (SDR) Actions"

(with Christopher K. Carlson, Stephen R. Ruth, and Jerry Zamer) in Cost Analysis Applications of Economics and Operations Research, T.R. Gulledge, Jr. and L.A. Litteral (eds.), New York: Springer-Verlag, 1989, pp. 34-44. ISBN 0-387-97048-7.

"Expert System Shells"

Decision Line, Vol. 19, No. 4, July 1988.

"FOCUSYS: A Knowledge-Based Expert System for FOCUS Forecasting"

OR and AI: Essentials to Productivity Enhancement -- Technology to Help Americans "Work Smarter" (Proceedings of the 1988 Symposium of the Washington Operations Research and Management Science Council), pp. 16-34 (with Sidhartha R. Das and Christopher K. Carlson).

"Computer Monitoring of Work Performance: Some Organizational Issues"

Proceedings of the 1988 Annual Conference of the Northeast Decision Sciences Institute (with Julie E. Kendall).

"The Third Era of Computing: Knowledge Processing, (Managers, Organizations Need to Process Knowledge Better)"

Washington Technology, Vol. 2, No. 17, p. 8, 1987.

"Beyond Expert System Applications: The Knowledge-Based Organization of the Future"

Proceedings of the 1987 Conference on Expert Systems in Business and Finance, (ISBN 0-938734-23-7), pp. 39-44 (with Christopher K. Carlson).

"GRIDS: Geographically-Referenced Information for Decision Support, An Application of DSS to State Patrol Manpower Allocation"

Proceedings of the 1987 Conference of the Northeast Decision Sciences Institute, pp. 209-211 (with Kenneth E. Kendall).

"A Decision Support System for Locating Branch Banks"

Proceedings of the 1986 Annual National Conference of the Decision Sciences Institute (with Kenneth E. Kendall).

Geographically-Referenced Information for Decision Support (GRIDS): A Study of Spatial Decision Support Environments

doctoral dissertation, University of Nebraska-Lincoln, September 1986 (dissertation advisor: Professor Kenneth E. Kendall).

The Nebraska State Patrol Manpower Allocation Model: A Spatial Decision Support System for Traffic Enforcement

Nebraska State Patrol, July 1986 (with Kenneth E. Kendall and Leon Cederlind).

Other Research - Multimedia, Curriculum, etc.

"Empirical Investigation of Attractiveness of Tablet PCs to Mobile Professionals,"

Proceedings of the National Decision Sciences Institute (DSI) Annual Conference, pp. 3481-3486, Boston, MA, November 2004. (with Ernst Bekkering, Mark B. Schmidt, Allen Johnston, and Phillip Nelson)

"Revisited: Fabbri and Mann's Criticism of the DPMA Model Curriculum"

The Journal of Computer Information Systems, Vol. 35, No. 3, pp. 96-98, Spring 1995 (with Joseph Bonnici).

"Design Guidelines for Achieving Synergy between Digital Multimedia and Artificial Intelligence"

Educational Multimedia and Hypermedia (Proceedings of ED-MEDIA 96 - World Conference on Educational Multimedia and Hypermedia), 1995, p. 816.

"Digital Multimedia Interfaces: Improving the Accessibility of Decision Support Technology"

Proceedings of the 1995 Conference of the Northeast Decision Sciences Institute, pp. 215-217 (nominated for the Robert W. Pearson Best Paper Award).

"Digital Multimedia's Synergistic Role in Knowledge Engineering: A Cross-Cultural Perspective"

HEURISTICS: The Journal of Knowledge Engineering and Technology, Vol. 7, No. 2, pp. 24-32, Summer/Fall 1994.

"Teaching Expert Systems in Undergraduate MIS Curricula: A Practical Perspective"

Proceedings of the 1988 Annual National Conference of the Decision Sciences Institute (with Stephen R. Ruth).

"The TWIN Advanced Educational Edition"

Allyn & Bacon Publishing, Inc., 1991. ISBN 0-205-12426-7.

Proceedings of the 1985 International Conference of the System Dynamics Society.

(Proceedings Editor)

"Nebraska Economic Indexes"

Business in Nebraska, Vol. 40, No. 489, June 1985 (with Charles L. Bare).

"MRP and JIT: Teaching the Dynamics of Information Flows and Material Flows with System Dynamics Modeling"

Proceedings of the 1985 International Conference of the System Dynamics Society.

The ADOTMATR Software Program for Developing and Applying Regional Input-Output Models for Economic Assessment Purposes

system documentation for software developed under contract from the National Oceanographic and Atmospheric Administration (NOAA), October 1983 (with F. Charles Lamphear, Raymond J. Supalla, Duane Jewell, Ron Konecny, and Cheryl Montgomery).

Fuel Ethanol Production in Nebraska: An Economic Impact Analysis

Nebraska Energy Office, September 1983.
(Reprinted in U.S. Congress, House, Committee on Ways and Means, Subcommittee on Oversight, Tax Incentives for the Production and Use of Ethanol Fuels, Ninety-eighth Congress, second session, July 9, 1984, pp. 148-242.)

"An Apple II Program for the Social Fabric Matrix and Boolean Digraphs"

Journal of Economic Issues, Vol. XVI, No. 4, pp. 1027-1037, December 1982 (with Paul W. Menter).